The Philippines: Your Gateway to High-Quality Offshore Outsourcing
Outsourcing to the Philippines is a well-known concept for organizations all over the world. In the past few decades, the country has become a leading global hub for outsourcing, attracting foreign businesses and multinational companies due to its lower business costs and highly-skilled workforce that can cater to any time zone.
Offshoring to the Philippines can offer significant benefits to companies seeking to rapidly scale up their operations. With the country’s talented workforce, businesses can provide top-notch customer service while expanding their reach beyond their home country.
Why The Philippines is Your Next Outsourcing Destination
The Philippines has become a leading global hub for outsourcing, with its business process outsourcing (BPO) industry being a significant driver of the economy.
It is expected that the BPO industry will contribute about 29 billion USD to the Philippine economy, providing employment to over 1.4 million professionals across a thousand companies. This is a remarkable growth from the industry’s humble beginnings in 2004 with just over 100,000 workers, and the numbers have continued to surge over time.
Large Workforce
High Participation Rate
The Philippines consistently has a strong labor force participation rate of 64.5%. The high participation rate ensures a steady supply of new talent, from recent graduates to seasoned professionals.
Educated Workforce
The Philippines has one of the highest literacy rates in Asia, consistently above 96%. This high level of literacy ensures a well-educated workforce capable of handling a wide range of tasks.
24/7 Availability
The Philippines' BPO workforce is renowned for its flexibility and willingness to work a night shift to align with North American, European, and Australian business hours.
High English Proficiency
The Philippines consistently ranks highly on the EF English Proficiency Index. Combined with a neutral accent, this minimizes communication barriers and allows for seamless collaboration with clients from Western countries.
Proven BPO Hub
The BPO industry in the Philippines traces its roots back to the late 1990s and has since grown into a mature and government-supported sector. This means the country has a well-developed ecosystem making it a low-risk and reliable outsourcing destination.
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