08-FeaturedBlogPosts
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Managed Outsourcing Services That Deliver Real Results
Booth’s managed solutions go beyond headcount. We take full responsibility for performance— so you can scale outcomes, not just operations.
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End-to-End Ownership
We handle everything from hiring to operations to workforce optimization.
Data-Driven Efficiency
Our workforce team uses forecasting, capacity planning, and scheduling to reduce burnout and overtime.
Built for Scale
Whether you start with 20 or 200, we align people, processes, and systems to your SLAs
Fully Embedded Team
Our team feels like yours—without the operational burden.
Co-Evolution, Not Just Execution
We’re not a plug-and-play vendor. We evolve with you—offering strategic insights, service improvements, and new capabilities as your business grows.
Cross-Functional Expertise
You get access to specialists across workforce planning, training, quality, and reporting—not just account management.
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Workforce Planning
Forecasting, capacity planning, scheduling, and adherence
Training & Quality
Onboarding, skill-based routing, QA, and coaching
Operational Reporting
Dashboards, business insights, and recommendations
Team Leadership
On-site managers driving consistency and engagement
Tech Stack Integration
We work within your systems (e.g., ServiceNow, Zendesk, Power BI)
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Flexible Work Models
Whether your team is remote, hybrid, or needs dedicated office space—we’ve got the infrastructure to support it.
- Remote-first employees
- Hybrid options with access to Booth workspaces
- Private, fully managed offices for embedded teams
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